We ask that you notify the spa within 24 hrs to cancel or make changes to
existing appointments. No show fees may apply.


Please arrive 15 min prior to your scheduled appointment time.

Late ArrivalIn the event that you are running late for your appointment, please notify the spa as soon as possible. Late arrivals may be asked to reschedule or shorten service time.

spa environment:

To maintain a relaxing spa environment we ask that you please silence cell phones and speak quietly while visiting the spa.


Any minor under the age of 18 must be accompanied by an adult during time of
service. Small children are not permitted in treatment/relaxation rooms.

Lost or Stolen Items:

Pavitra Organic Day Spa is not responsible for any lost or stolen items.

Gift Cards/Certificates:

Gift cards and certificates are not refundable.